This privacy disclaimer applies to the Wiltshire IAPT website only. Links within this site to other websites are not covered by these guidelines.
By accessing and using our website you agree to the terms of this policy.
Information collection and use
Wiltshire IAPT does not routinely store or collect any personal information about users to the website. The system will record your email address and other information only if volunteered to us by you (e.g. via event bookings and enquiry form). This information is treated as confidential. It may only be used for internal review and to contact you regarding any feedback.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information we collect. We will only use your information for the purpose we have described and we do not pass on your details to any third party or government department unless you give us permission to do so.
You can send us your feedback by either using our feedback form to comment on the website or contact the webmaster for technical queries. If you send an email or contact us asking for information, we may need to contact other NHS departments or external organisations to find that information.
We are not responsible for the content of external websites that we link to. Links to websites from our site does not necessarily imply endorsement of on the part of Wiltshire IAPT. Wiltshire IAPT is not responsible for the privacy practices of other websites.
You do not have to request permission to link to our website via hyperlinks. You must however request permission to use any of our content or publicly display our logo.
How cookies are used
Cookies are small text files placed on your computer by websites. These files are either stored in the memory of your computer or device, or are placed on the hard drive. Cookies are commonly used to help or personalise the users browsing experience and provide information on how users interact with our site so we can make improvements.
1. Functional Cookies
Cookies are used when you interact with our website which goes beyond simply clicking on links, to personalise your experience. These are referred to as ‘functional cookies’. An example of where a functional cookie is used is if you choose to increase the text size using our accessibility options.
2. Analytical Cookies
Cookies also help us to anonymously analyse how users interact with our site so we can make improvements, known here as ‘analytical cookies’. This information is generally used to make content and information about our services more relevant and useful during future visits. We collect this information in a way which does not identify anyone through the use of Google Analytics. We do not make any attempt to find out the identities of those visiting our website and do not collect personal information.
If you are visiting our website for the first time these ‘analytical cookies’ are not used until you acknowledge the cookie disclaimer message which appears at the top of the page.
How to block/remove cookies
You can find out more about cookies including how to disable/enable and delete them by visiting aboutcookies.org. You can block most cookies by activating the setting on your browser that allows you to refuse the storing of all or some cookies, however please note that some features will then be unavailable when browsing our website.
Social media pages representing or belonging to Wiltshire IAPT are managed by the Wiltshire IAPT team. All posts are created individually and there are no feeds connected to any of the pages.
Posts may include:
- News and upcoming events
- General information about mental health and learning disability
- Information from other health and social care agencies, voluntary sector organisations and partners
‘Follows’ and ‘likes’
Wiltshire IAPT will ‘follow’ or ‘like’ pages relevant to the organisation or service being promoted. These may include health and social care agencies, voluntary sector organisations, and people and organisations which are relevant to the work of the Trust.
Following other people or organisations does not imply endorsement of any kind on the part of Wiltshire IAPT.
Availability and responses
Social media pages are monitored and updated weekdays during office hours only.
You are welcome to make comments/replies but we can offer no guarantee of a response to all messages.
Please note we are unable to give medical advice via any form of social media. Users with concerns or who are in need of advice or support should contact our PALS Team directly – click here to find out more.
All unsuitable comments made through our social media channels will be removed and/or reported.
The Trust’s social media pages are not intended for use by the media. Media enquiries should be addressed to our Communications team.